Utah Quicksilver private transportation services
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Quicksilver Privacy Policy

Quicksilver Private Transportation Services is committed to protecting your privacy. This Privacy Policy lets you know what information we collect and how it is used. If you have any questions, please don't hesitate to contact us.

The Information We Collect

In order to operate our service, Quicksilver Private Transportation Services ("Quicksilver" or "we") must ask you to provide us information about yourself and your credit card. This information includes details important to scheduling your ride (date and time of ride, pick-up or drop-off address, number of passengers, contact information, and flight information) as well as details needed to bill you for your ride (credit card details and billing address).

We do not use cookies, log IP addresses, or record any other personally-identifiable information that you do not type into our website directly.

The Ways We Use Information

Your reservation information will be used to generate paper itineraries that are given to Quicksilver drivers on the day of your ride. This information will not include your credit card details.

Your credit card details (credit card number, type, and expiration date) and billing address will be used solely to charge you for your ride. Your credit card will be charged within 48 hours of your ride time. If you cancel your reservation more than 48 hours in advance, a 20% cancellation fee will be charged at the time of cancellation.

Your credit card details (credit card number, type, and expiration date) are stored only until your payment is successfully processed for a completed or cancelled ride. This will always be within 48 hours of your ride or cancellation unless your card is not accepted; in this case, we will contact you with the contact information you have provided to resolve the issue. After your payment is successfully processed, all of your credit card details are deleted completely from our system.

Information pertaining to your ride, including your ride details, your contact information, and your billing address, but excluding your credit card information, is archived after your ride is complete or when you cancel your ride. You can access this information at any time by entering your confirmation number into the retrieve reservation dialog or by calling us.

We will not disclose your information to any third parties or use it in any way not described in this document.

How You Can Access or Update Your Information

You can use your ride confirmation number (a 5-character letter/number combination) to access your ride details up to 48 hours before your ride time. You can also use your confirmation number to access your ride details after your ride time, up until your reservation is archived and is no longer accessible by our website application. To view or modify your details after that time, please contact us. You can find your ride confirmation number on your receipt and itinerary, and in the itinerary that was emailed to you at the time you made your reservation.

You can change your information or cancel your reservation using our online system up to 48 hours before your ride time. After that time, contact us to change your information or to ask us to purge it from our system. We will be happy to help you.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures reasonably designed to safeguard and secure the information we collect online.

We use SSL (Secure Socket Layer) encryption to secure personal identification. In addition, personnel who have access to our database are trained to maintain and secure all information.

Notification of Changes

This policy may be revised over time as new features are added or as we incorporate suggestions from our customers. If we are going to use or disclose your personally identifiable information in a manner materially different from that stated at the time we collected the information, you will have a choice as to whether or not we use or disclose your information in this new manner. Any material changes will be effective only after we provide you by e-mail with at least 30 days' notice of the amended Privacy Policy.

We will post the amended Privacy Policy prominently on our Web site so that you can always review what information we gather, how we might use that information, and whether we will disclose it to anyone. Please check our web site at www.utahquicksilver.com at any time for the most current version of our Privacy Policy.

Third-Party Sites

We may advertise third-party websites on our own website. These sites are governed by their own privacy statements, and Quicksilver is not responsible for their operations, including but not limited to their information practices. Users submitting information to or through these third party Web sites should review the privacy statement of these sites before providing them with personally identifiable information.

Minors Under 18

Children are not eligible to use our service and we ask that minors (under the age of 18) do not submit any personal information to us or use the service.

How to Contact Us

If you have other questions or concerns about this privacy policy, please contact us online or call us at 435-645-7845 or toll-free at (877) 2-QSILVR (877-277-4587).

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